Today I visited the Australian Red Cross Blood Service to donate blood for the first time in over 20 years. Due to my extended absence, I was considered a "first timer". My experience on the day was top-notch and I was blown away by the level of care and attention from the staff working there. It's obvious that they love what they do. The interior surroundings were also impressive and somewhat futuristic. I'll certainly return on a regular basis to donate blood.